EFFECTIVE DATE: September 1, 2016
We do not sell or rent to third parties any of the personal information that you provide to us through this Site, however, we do provide your information to our suppliers who are performing services for us, but we do not authorize third parties unaffiliated with Tony Packo’s to make independent use of your personal information for their own benefit, such as for their own direct marketing, without your consent. Additionally, aggregated and/or anonymous information about our users may be shared with any number of third parties. In addition to the uses described above, we share information with these third parties primarily to respond to your specific request or to obtain their service and/or advice on how to improve our business. Your personal information may be transferred to and within the United States.
Information Collected and How It Is Used
Information is collected about you from various sources, including without limitation the following:
- Information you provide when you contact us through this site
- Information you provide on the Program/account registration and other online pages, surveys, or other submissions through this Site and/or in connection with Programs and services available through this Site.
- Information recorded as a result of your interaction with us and/or use of this Site (including without limitation information we receive when you use your Program member card(s), historical sales information, information about your location and the device you are using, through this Site or any other website or in any manner).
- Information you provide when you respond to surveys conducted by or on behalf of us.
- Information we gather about you through our marketing activities (see the Site Usage and Targeted Marketing Information section below).
- Information we collect about you from outside of this Site, including without limitation information we receive about you in person and/or third parties.
- Information we collect about you from third parties in order to supplement our existing information about you, and
The information collected maybe combined with other information and may be used and disclosed in a number of ways by us to help us better understand and serve our customers, including without limitation as described below.
- To provide you with, or otherwise respond to your requests for information and/or services, including but not limited to e-newsletters, marketing, other programs, and identifying a Tony Packo’s location.
- To administer Programs and services, including without limitation providing you with services and Program benefits, features and related communications, to verify your participation in the Program or service, to process orders placed and applicable payments, to track submissions, to make your historical ordering information available to you for your future ordering purposes.
- To provide you with information about new products or services, events in our restaurants, events that Tony Packo’s sponsors, including but not limited to contests, sweepstakes and surveys, and other special offers and marketing programs, which may include information about our affiliated company(ies), and/or other programs with which any of us or them are involved.
- To enhance our customers’ and Site users’ experiences in our restaurants, on this Site or in a Program and enhance the sales efforts of Tony Packo’s.
- To provide Site and Program functionality.
- To conduct research and analysis and to otherwise measure the effectiveness of this Site, our online and offline marketing efforts ad to develop and implement products, services and marketing programs. This analysis may include combing personal data drawn from online and offline sources.
- To work with third parties to append data to our records or enable other parties to append your non-personal data to their records.
- In connection with certain submissions by you as described in the Statement.
- To coordinate Program activities and communications with other marketing programs conducted by us.
- For purposes of targeted or customized advertising or messaging to you, as further described in Site Usage and Targeted Marketing Information.
On occasion, Tony Packo’s may conduct or sponsor contests/sweepstakes with opportunity to win prizes. A part of entering a contest or sweepstakes on-line through this Site or through a third party provider site, certain personal information may be required. This information will be used as described in the applicable Official Contest/Sweepstakes Rules.
Site Usage and Targeted Marketing Information
We may from time to time use your information and third party service providers to implement and evaluate our marketing activities and programs, including without limitation activities on out Site and to engage in targeted and personalized online advertising on third party websites or other online or offline services operated by third parties with whom we work. This data may be collected on an individual basis, such as through information you have provided to us on this Site or through a Program.
Security of Your Personal Information
Tony Packo’s maintains reasonable physical, electronic, and procedural safeguards to protect your personal information. Unfortunately though, we can’t guarantee that any safeguards or security measures will be sufficient to prevent a security problem. If you believe your account has been compromised, please immediately contact us at [email protected].
Why Did You Receive an Email?
If you received an email from us, your email address was registered in Tony Packo’s Rewards Program which includes regular email communication notifying members of special offers, events, point balances and promotions. We respect your time and attention by controlling the frequency of our mailings
How Do We Protect Your Privacy?
We use regular security measures to protect against the misuse, loss and alteration of data used within our system.
Changing Your Information
Please notify us immediately at [email protected] of a lost or stolen member card. If you need to update, verify or delete your personal information related to a particular Program please edit your account in the area provided. Please, note, however, that changes made either in an account area or by contacting us directly may not remove your personal information from specific uses for which it was previously provided or active marketing or other programs. This information will be updated as soon as reasonably possible, subject to retention for Program administration, dispute resolution, troubleshooting and other valid legal or business reasons. Please note that your historical usage information may remain in our records.
To opt-out of email marketing communications, unsubscribe using the “unsubscribe” choices at the bottom of an email marketing communication from us or send us an email at [email protected] and will we remove you from our mailing lists as soon as possible, subject to retention for Program administration, dispute resolution, troubleshooting and other valid legal or business reasons. Please note that your historical usage information may remain in our records.